Cookie Policy

Last updated: June, 17th 2026

At PinAcle, we aim to be transparent about how we use cookies on our website pinnacle.ca.

We use a variety of cookies. Some are essential for the proper functioning of our website; others can be refused or blocked according to your preferences.

If you have any questions about how we use cookies, please write to us at gouvernance@groupedeschenes.com.

What is a Cookie?

A cookie is a file containing a small amount of data about a given user. This data may include a unique, anonymous identifier. Cookies are stored on the user’s computer or another device’s hard drive. They allow us, among other things, to tailor your browsing experience each time you visit our site and to remember your browsing preferences.

Some cookies may contain personal information, but this is not the case for all types of cookies. The processing of your personal data is governed by our privacy policy, which you can consult here: https://www.pinacle.ca/privacy-policy/.

Types of Cookies We Use

The cookies we use serve four functions:

    • Analytical Cookies: These cookies help us analyze how users interact with our website.
    • Functionality Cookies: These cookies help us remember your preferences whenever you use our site.
    • Essential Cookies: These cookies are essential for the proper functioning of our site; disabling them may prevent you from accessing our site or using all its features.
    • Advertising Cookies: These cookies help deliver relevant and personalized advertisements and marketing campaigns to your browser.

List of Analytical Cookies

NAME DURATION PROVIDER PURPOSE
_ga 2 years Google Analytics Distinguish visitors (record a unique identifier)
_ga_# 2 years Google Analytics User visit frequency and dates of first and most recent visits

Functional Cookies List

NAME DURATION PROVIDER PURPOSE
_GRECAPTCHA 6 months Google reCAPTCHA Distinguishing human users from bots in order to protect forms against spam and abuse.
__cf_bm 30 minutes (Cloudflare) Detect and mitigate automated traffic and malicious activities (bots).

Essential Cookies List

NAME DURATION PROVIDER PURPOSE
wp_woocommerce_session_* 2 days WooCommerce Maintain the customer session and associate the actions performed with the shopping cart.
woocommerce_cart_hash Session WooCommerce Determine when the contents of the basket change.
woocommerce_items_in_cart Session WooCommerce Preserve the shopping cart state during browsing.
PHPSESSID (or equivalent depending on the accommodation) Session Site Web Maintain the user session and ensure the proper functioning of the site’s features.

Your Preferences

Please note that you can request your browser to disable or restrict the cookies we use. However, this may prevent you from accessing our website properly. You can also enable or disable non-essential cookies using the cookie management bar on our site.

For more information about cookies, please visit: https://www.allaboutcookies.org.

Contact Us  

For any questions, requests, or comments regarding this policy or how we handle your personal information, you can contact us via the “Contact” section on our website or through the following details:

Éric Filiatrault
Responsable de la protection des renseignements personnels
3901 Jarry Est, Bureau 250, Montréal, QC, H1Z 2G1

gouvernance@groupedeschenes.com